We're here for you
A question, a doubt, a suggestion? Our team replies to every message, personally. Promise.
A question?We're listening.
Whether it's advice on your cure, a question about your order or just to say hello, we're here. Genuinely.
RESPONSE TIME
Under 24 working hours
DELIVERY AREA
All of Europe
OUR PROMISE
A real person, never a robot
📩 Send us a message
Fill in this form, we reply quickly
Before you write to us…
We reply to every message within 24 working hours, Monday to Friday. If you write at the weekend, you'll have a reply on Monday.
You receive a tracking number by email as soon as your parcel leaves. You'll also find all your orders in your customer account.
If the product doesn't suit you, write to us within 30 days of receipt and we refund you. No justification needed.
Of course. Describe your situation in the form and we'll reply with tailored guidance. We don't replace a healthcare professional, but we know the product well.
Yes, we're open to collaborations. Write to us with the subject Partnership and tell us about your project.